Problem type · 401

Client disabled

The client was revoked, suspended or switched off

Type: https://developers.novo.co/problems/client-disabled
Status: 401
Retryable: No

What to do

Stop and don't retry: no request from this client will succeed. Ask the business owner, or Novo support, why the client was disabled

Example

401 · application/problem+json

{
  "type": "https://developers.novo.co/problems/client-disabled",
  "title": "Client disabled",
  "status": 401,
  "detail": "This client is disabled.",
  "request_id": "req_example_01",
  "retryable": false
}

title and detail are for people. Decide what to do from type and retryable, and quote request_id when you contact support.

See Errors and retries for the retry rules, or every problem type.